“ADAPT” and thrive through creativity, GSSAs tell market

There is no doubt that GSSAs must evolve to maintain their market position given the increased digitalization of the airline industry. Airlines are increasingly looking for organizations that can manage end-to-end air cargo business activities and have a technologically competent infrastructure. GSSAs have evolved from agents who arrange cargo bookings for airlines to strategic partners who help airlines develop their business objectives. This is why ECS Group has developed its abilities and technology solutions. Innovation definitely is key.

Read more (page #28): “ADAPT” and thrive through creativity, GSSAs tell market